By Danny P. Wallace, Connie J Van Fleet
Bringing jointly library and knowledge technological know-how college and training library managers, this paintings combines the most intriguing innovations and methodologies of library evaluate with the sensible stories of these operating within the box. various ways (e.g., concentration teams, TQM) are completely defined, then illustrated with real case stories. those instances can function proposal and types to library managers and different members answerable for review, in addition to to people who aspire to library administration positions.
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Extra info for Library Evaluation: A Casebook and Can-Do Guide
Goals change over time. In a dynamic social environment, demands on organizations may change substantially and quickly. This may result in significant changes in an organization’s goals. 3. Goals are sometimes contradictory within the same organization or even among departments. It is easy when one reads the books on goal setting to say that all goals and objectives should be consistent; it is another thing for all units and employees to implement and understand goals in a consistent manner. ).
An additional criterion is the extent to which the organization has a beneficial impact on society as a whole. This concept of trying to measure the impact on society is sometimes used to distinguish organizational effectiveness from organizational success. An organization is a success to the extent to which the organization satisfies the needs of society and improves it (Zammuto 1982). Obviously, for libraries this would be an appropriate, albeit elusive, measurement. Because organizations can be viewed from multiple perspectives, there are multiple approaches and measures that can be adopted.
Although there is likely to be some relationship between the use of the library and funding, it is usually indirect and is substantially mediated by these political funding bodies. For this reason, measuring organizational effectiveness using the resource model means that substantial attention is paid to the relationship of the library to political units that provide funding. 3) provides an example that uses quantitative data in a persuasive, educational approach to decision making. 4) underscores the value of meaningful performance measures in explaining library services and garnering support from external constituencies.
Library Evaluation: A Casebook and Can-Do Guide by Danny P. Wallace, Connie J Van Fleet